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Error Codes

Here is the error JSON payload:

{
  "code":-1121,
  "msg":"Invalid symbol."
}

Errors consist of two parts: an error code and a message.
Codes are universal,but messages can vary.

10xx - General Server or Network issues​

-1000 UNKNOWN​

  • An unknown error occured while processing the request.

-1001 DISCONNECTED​

  • Internal error; unable to process your request. Please try again.

-1002 UNAUTHORIZED​

  • You are not authorized to execute this request.

-1003 TOO_MANY_REQUESTS​

  • Too many requests; current limit is %s requests per minute. Please use the websocket for live updates to avoid polling the API.
  • Way too many requests; IP banned until %s. Please use the websocket for live updates to avoid bans.

-1004 DUPLICATE_IP​

  • This IP is already on the white list

-1005 NO_SUCH_IP​

  • No such IP has been white listed

-1006 UNEXPECTED_RESP​

  • An unexpected response was received from the message bus. Execution status unknown.

-1007 TIMEOUT​

  • Timeout waiting for response from backend server. Send status unknown; execution status unknown.

-1010 ERROR_MSG_RECEIVED​

  • ERROR_MSG_RECEIVED.

-1011 NON_WHITE_LIST​

  • This IP cannot access this route.

-1013 INVALID_MESSAGE​

  • INVALID_MESSAGE.

-1014 UNKNOWN_ORDER_COMPOSITION​

  • Unsupported order combination.

-1015 TOO_MANY_ORDERS​

  • Too many new orders.
  • Too many new orders; current limit is %s orders per %s.

-1016 SERVICE_SHUTTING_DOWN​

  • This service is no longer available.

-1020 UNSUPPORTED_OPERATION​

  • This operation is not supported.

-1021 INVALID_TIMESTAMP​

  • Timestamp for this request is outside of the recvWindow.
  • Timestamp for this request was 1000ms ahead of the server's time.

-1022 INVALID_SIGNATURE​

  • Signature for this request is not valid.

-1023 START_TIME_GREATER_THAN_END_TIME​

  • Start time is greater than end time.

-1099 NOT_FOUND​

  • Not found, unauthenticated, or unauthorized.

11xx - Request issues​

-1100 ILLEGAL_CHARS​

  • Illegal characters found in a parameter.
  • Illegal characters found in parameter '%s'; legal range is '%s'.

-1101 TOO_MANY_PARAMETERS​

  • Too many parameters sent for this endpoint.
  • Too many parameters; expected '%s' and received '%s'.
  • Duplicate values for a parameter detected.

-1102 MANDATORY_PARAM_EMPTY_OR_MALFORMED​

  • A mandatory parameter was not sent, was empty/null, or malformed.
  • Mandatory parameter '%s' was not sent, was empty/null, or malformed.
  • Param '%s' or '%s' must be sent, but both were empty/null!

-1103 UNKNOWN_PARAM​

  • An unknown parameter was sent.

-1104 UNREAD_PARAMETERS​

  • Not all sent parameters were read.
  • Not all sent parameters were read; read '%s' parameter(s) but was sent '%s'.

-1105 PARAM_EMPTY​

  • A parameter was empty.
  • Parameter '%s' was empty.

-1106 PARAM_NOT_REQUIRED​

  • A parameter was sent when not required.
  • Parameter '%s' sent when not required.

-1108 BAD_ASSET​

  • Invalid asset.

-1109 BAD_ACCOUNT​

  • Invalid account.

-1110 BAD_INSTRUMENT_TYPE​

  • Invalid symbolType.

-1111 BAD_PRECISION​

  • Precision is over the maximum defined for this asset.

-1112 NO_DEPTH​

  • No orders on book for symbol.

-1113 WITHDRAW_NOT_NEGATIVE​

  • Withdrawal amount must be negative.

-1114 TIF_NOT_REQUIRED​

  • TimeInForce parameter sent when not required.

-1115 INVALID_TIF​

  • Invalid timeInForce.

-1116 INVALID_ORDER_TYPE​

  • Invalid orderType.

-1117 INVALID_SIDE​

  • Invalid side.

-1118 EMPTY_NEW_CL_ORD_ID​

  • New client order ID was empty.

-1119 EMPTY_ORG_CL_ORD_ID​

  • Original client order ID was empty.

-1120 BAD_INTERVAL​

  • Invalid interval.

-1121 BAD_SYMBOL​

  • Invalid symbol.

-1122 INVALID_SYMBOL_STATUS​

  • Invalid symbol status.

-1125 INVALID_LISTEN_KEY​

  • This listenKey does not exist. Please use POST /fapi/v1/listenKey to recreate listenKey

-1126 ASSET_NOT_SUPPORTED​

  • This asset is not supported.

-1127 MORE_THAN_XX_HOURS​

  • Lookup interval is too big.
  • More than %s hours between startTime and endTime.

-1128 OPTIONAL_PARAMS_BAD_COMBO​

  • Combination of optional parameters invalid.

-1130 INVALID_PARAMETER​

  • Invalid data sent for a parameter.
  • Data sent for parameter '%s' is not valid.

-1136 INVALID_NEW_ORDER_RESP_TYPE​

  • Invalid newOrderRespType.

20xx - Processing Issues​

-2010 NEW_ORDER_REJECTED​

  • NEW_ORDER_REJECTED

-2011 CANCEL_REJECTED​

  • CANCEL_REJECTED

-2012 CANCEL_ALL_FAIL​

  • Batch cancel failure.

-2013 NO_SUCH_ORDER​

  • Order does not exist.

-2014 BAD_API_KEY_FMT​

  • API-key format invalid.

-2015 REJECTED_MBX_KEY​

  • Invalid API-key, IP, or permissions for action.

-2016 NO_TRADING_WINDOW​

  • No trading window could be found for the symbol. Try ticker/24hrs instead.

-2017 API_KEYS_LOCKED​

  • API Keys are locked on this account.

-2018 BALANCE_NOT_SUFFICIENT​

  • Balance is insufficient.

-2019 MARGIN_NOT_SUFFICIEN​

  • Margin is insufficient.

-2020 UNABLE_TO_FILL​

  • Unable to fill.

-2021 ORDER_WOULD_IMMEDIATELY_TRIGGER​

  • Order would immediately trigger.

-2022 REDUCE_ONLY_REJECT​

  • ReduceOnly Order is rejected.

-2023 USER_IN_LIQUIDATION​

  • User in liquidation mode now.

-2024 POSITION_NOT_SUFFICIENT​

  • Position is not sufficient.

-2025 MAX_OPEN_ORDER_EXCEEDED​

  • Reach max open order limit.

-2026 REDUCE_ONLY_ORDER_TYPE_NOT_SUPPORTED​

  • This OrderType is not supported when reduceOnly.

-2027 MAX_LEVERAGE_RATIO​

  • Exceeded the maximum allowable position at current leverage.

-2028 MIN_LEVERAGE_RATIO​

  • Leverage is smaller than permitted: insufficient margin balance.

40xx - Filters and other Issues​

-4000 INVALID_ORDER_STATUS​

  • Invalid order status.

-4001 PRICE_LESS_THAN_ZERO​

  • Price less than 0.

-4002 PRICE_GREATER_THAN_MAX_PRICE​

  • Price greater than max price.

-4003 QTY_LESS_THAN_ZERO​

  • Quantity less than zero.

-4004 QTY_LESS_THAN_MIN_QTY​

  • Quantity less than min quantity.

-4005 QTY_GREATER_THAN_MAX_QTY​

  • Quantity greater than max quantity.

-4006 STOP_PRICE_LESS_THAN_ZERO​

  • Stop price less than zero.

-4007 STOP_PRICE_GREATER_THAN_MAX_PRICE​

  • Stop price greater than max price.

-4008 TICK_SIZE_LESS_THAN_ZERO​

  • Tick size less than zero.

-4009 MAX_PRICE_LESS_THAN_MIN_PRICE​

  • Max price less than min price.

-4010 MAX_QTY_LESS_THAN_MIN_QTY​

  • Max qty less than min qty.

-4011 STEP_SIZE_LESS_THAN_ZERO​

  • Step size less than zero.

-4012 MAX_NUM_ORDERS_LESS_THAN_ZERO​

  • Max mum orders less than zero.

-4013 PRICE_LESS_THAN_MIN_PRICE​

  • Price less than min price.

-4014 PRICE_NOT_INCREASED_BY_TICK_SIZE​

  • Price not increased by tick size.

-4015 INVALID_CL_ORD_ID_LEN​

  • Client order id is not valid.
  • Client order id length should not be more than 36 chars

-4016 PRICE_HIGHTER_THAN_MULTIPLIER_UP​

  • Price is higher than mark price multiplier cap.

-4017 MULTIPLIER_UP_LESS_THAN_ZERO​

  • Multiplier up less than zero.

-4018 MULTIPLIER_DOWN_LESS_THAN_ZERO​

  • Multiplier down less than zero.

-4019 COMPOSITE_SCALE_OVERFLOW​

  • Composite scale too large.

-4020 TARGET_STRATEGY_INVALID​

  • Target strategy invalid for orderType '%s',reduceOnly '%b'.

-4021 INVALID_DEPTH_LIMIT​

  • Invalid depth limit.
  • '%s' is not valid depth limit.

-4022 WRONG_MARKET_STATUS​

  • market status sent is not valid.

-4023 QTY_NOT_INCREASED_BY_STEP_SIZE​

  • Qty not increased by step size.

-4024 PRICE_LOWER_THAN_MULTIPLIER_DOWN​

  • Price is lower than mark price multiplier floor.

-4025 MULTIPLIER_DECIMAL_LESS_THAN_ZERO​

  • Multiplier decimal less than zero.

-4026 COMMISSION_INVALID​

  • Commission invalid.
  • %s less than zero.
  • %s absolute value greater than %s

-4027 INVALID_ACCOUNT_TYPE​

  • Invalid account type.

-4028 INVALID_LEVERAGE​

  • Invalid leverage
  • Leverage %s is not valid
  • Leverage %s already exist with %s

-4029 INVALID_TICK_SIZE_PRECISION​

  • Tick size precision is invalid.

-4030 INVALID_STEP_SIZE_PRECISION​

  • Step size precision is invalid.

-4031 INVALID_WORKING_TYPE​

  • Invalid parameter working type
  • Invalid parameter working type: %s

-4032 EXCEED_MAX_CANCEL_ORDER_SIZE​

  • Exceed maximum cancel order size.
  • Invalid parameter working type: %s

-4033 INSURANCE_ACCOUNT_NOT_FOUND​

  • Insurance account not found.

-4044 INVALID_BALANCE_TYPE​

  • Balance Type is invalid.

-4045 MAX_STOP_ORDER_EXCEEDED​

  • Reach max stop order limit.

-4046 NO_NEED_TO_CHANGE_MARGIN_TYPE​

  • No need to change margin type.

-4047 THERE_EXISTS_OPEN_ORDERS​

  • Margin type cannot be changed if there exists open orders.

-4048 THERE_EXISTS_QUANTITY​

  • Margin type cannot be changed if there exists position.

-4049 ADD_ISOLATED_MARGIN_REJECT​

  • Add margin only support for isolated position.

-4050 CROSS_BALANCE_INSUFFICIENT​

  • Cross balance insufficient.

-4051 ISOLATED_BALANCE_INSUFFICIENT​

  • Isolated balance insufficient.

-4052 NO_NEED_TO_CHANGE_AUTO_ADD_MARGIN​

  • No need to change auto add margin.

-4053 AUTO_ADD_CROSSED_MARGIN_REJECT​

  • Auto add margin only support for isolated position.

-4054 ADD_ISOLATED_MARGIN_NO_POSITION_REJECT​

  • Cannot add position margin: position is 0.

-4055 AMOUNT_MUST_BE_POSITIVE​

  • Amount must be positive.

-4056 INVALID_API_KEY_TYPE​

  • Invalid api key type.

-4057 INVALID_RSA_PUBLIC_KEY​

  • Invalid api public key

-4058 MAX_PRICE_TOO_LARGE​

  • maxPrice and priceDecimal too large,please check.

-4059 NO_NEED_TO_CHANGE_POSITION_SIDE​

  • No need to change position side.

-4060 INVALID_POSITION_SIDE​

  • Invalid position side.

-4061 POSITION_SIDE_NOT_MATCH​

  • Order's position side does not match user's setting.

-4062 REDUCE_ONLY_CONFLICT​

  • Invalid or improper reduceOnly value.

-4063 INVALID_OPTIONS_REQUEST_TYPE​

  • Invalid options request type

-4064 INVALID_OPTIONS_TIME_FRAME​

  • Invalid options time frame

-4065 INVALID_OPTIONS_AMOUNT​

  • Invalid options amount

-4066 INVALID_OPTIONS_EVENT_TYPE​

  • Invalid options event type

-4067 POSITION_SIDE_CHANGE_EXISTS_OPEN_ORDERS​

  • Position side cannot be changed if there exists open orders.

-4068 POSITION_SIDE_CHANGE_EXISTS_QUANTITY​

  • Position side cannot be changed if there exists position.

-4069 INVALID_OPTIONS_PREMIUM_FEE​

  • Invalid options premium fee

-4070 INVALID_CL_OPTIONS_ID_LEN​

  • Client options id is not valid.
  • Client options id length should be less than 32 chars

-4071 INVALID_OPTIONS_DIRECTION​

  • Invalid options direction

-4072 OPTIONS_PREMIUM_NOT_UPDATE​

  • premium fee is not updated, reject order

-4073 OPTIONS_PREMIUM_INPUT_LESS_THAN_ZERO​

  • input premium fee is less than 0, reject order

-4074 OPTIONS_AMOUNT_BIGGER_THAN_UPPER​

  • Order amount is bigger than upper boundary or less than 0, reject order

-4075 OPTIONS_PREMIUM_OUTPUT_ZERO​

  • output premium fee is less than 0, reject order

-4076 OPTIONS_PREMIUM_TOO_DIFF​

  • original fee is too much higher than last fee

-4077 OPTIONS_PREMIUM_REACH_LIMIT​

  • place order amount has reached to limit, reject order

-4078 OPTIONS_COMMON_ERROR​

  • options internal error

-4079 INVALID_OPTIONS_ID​

  • invalid options id
  • invalid options id: %s
  • duplicate options id %d for user %d

-4080 OPTIONS_USER_NOT_FOUND​

  • user not found
  • user not found with id: %s

-4081 OPTIONS_NOT_FOUND​

  • options not found
  • options not found with id: %s

-4082 INVALID_BATCH_PLACE_ORDER_SIZE​

  • Invalid number of batch place orders.
  • Invalid number of batch place orders: %s

-4083 PLACE_BATCH_ORDERS_FAIL​

  • Fail to place batch orders.

-4084 UPCOMING_METHOD​

  • Method is not allowed currently. Upcoming soon.

-4085 INVALID_NOTIONAL_LIMIT_COEF​

  • Invalid notional limit coefficient

-4086 INVALID_PRICE_SPREAD_THRESHOLD​

  • Invalid price spread threshold

-4087 REDUCE_ONLY_ORDER_PERMISSION​

  • User can only place reduce only order

-4088 NO_PLACE_ORDER_PERMISSION​

  • User can not place order currently

-4104 INVALID_CONTRACT_TYPE​

  • Invalid contract type

-4114 INVALID_CLIENT_TRAN_ID_LEN​

  • clientTranId is not valid
  • Client tran id length should be less than 64 chars

-4115 DUPLICATED_CLIENT_TRAN_ID​

  • clientTranId is duplicated
  • Client tran id should be unique within 7 days

-4116 DUPLICATED_CLIENT_ORDER_ID​

  • clientOrderId is duplicated

-4117 STOP_ORDER_TRIGGERING​

  • stop order is triggering

-4118 REDUCE_ONLY_MARGIN_CHECK_FAILED​

  • ReduceOnly Order Failed. Please check your existing position and open orders

-4131 MARKET_ORDER_REJECT​

  • The counterparty's best price does not meet the PERCENT_PRICE filter limit

-4135 INVALID_ACTIVATION_PRICE​

  • Invalid activation price

-4137 QUANTITY_EXISTS_WITH_CLOSE_POSITION​

  • Quantity must be zero with closePosition equals true

-4138 REDUCE_ONLY_MUST_BE_TRUE​

  • Reduce only must be true with closePosition equals true

-4139 ORDER_TYPE_CANNOT_BE_MKT​

  • Order type can not be market if it's unable to cancel

-4140 INVALID_OPENING_POSITION_STATUS​

  • Invalid symbol status for opening position

-4141 SYMBOL_ALREADY_CLOSED​

  • Symbol is closed

-4142 STRATEGY_INVALID_TRIGGER_PRICE​

  • REJECT: take profit or stop order will be triggered immediately

-4144 INVALID_PAIR​

  • Invalid pair

-4161 ISOLATED_LEVERAGE_REJECT_WITH_POSITION​

  • Leverage reduction is not supported in Isolated Margin Mode with open positions

-4164 MIN_NOTIONAL​

  • Order's notional must be no smaller than 5.0 (unless you choose reduce only)
  • Order's notional must be no smaller than %s (unless you choose reduce only)

-4165 INVALID_TIME_INTERVAL​

  • Invalid time interval
  • Maximum time interval is %s days

-4167 ISOLATED_REJECT_WITH_JOINT_MARGIN​

  • Unable to adjust to Multi-Assets mode with symbols of USDⓈ-M Futures under isolated-margin mode.

-4168 JOINT_MARGIN_REJECT_WITH_ISOLATED​

  • Unable to adjust to isolated-margin mode under the Multi-Assets mode.

-4169 JOINT_MARGIN_REJECT_WITH_MB​

  • Unable to adjust Multi-Assets Mode with insufficient margin balance in USDⓈ-M Futures.

-4170 JOINT_MARGIN_REJECT_WITH_OPEN_ORDER​

  • Unable to adjust Multi-Assets Mode with open orders in USDⓈ-M Futures.

-4171 NO_NEED_TO_CHANGE_JOINT_MARGIN​

  • Adjusted asset mode is currently set and does not need to be adjusted repeatedly.

-4172 JOINT_MARGIN_REJECT_WITH_NEGATIVE_BALANCE​

  • Unable to adjust Multi-Assets Mode with a negative wallet balance of margin available asset in USDⓈ-M Futures account.

-4183 ISOLATED_REJECT_WITH_JOINT_MARGIN​

  • Price is higher than stop price multiplier cap.
  • Limit price can't be higher than %s.

-4184 PRICE_LOWER_THAN_STOP_MULTIPLIER_DOWN​

  • Price is lower than stop price multiplier floor.
  • Limit price can't be lower than %s.

-4192 COOLING_OFF_PERIOD​

  • Trade forbidden due to Cooling-off Period.

-4202 ADJUST_LEVERAGE_KYC_FAILED​

  • Intermediate Personal Verification is required for adjusting leverage over 20x

-4203 ADJUST_LEVERAGE_ONE_MONTH_FAILED​

  • More than 20x leverage is available one month after account registration.

-4205 ADJUST_LEVERAGE_X_DAYS_FAILED​

  • More than 20x leverage is available %s days after Futures account registration.

-4206 ADJUST_LEVERAGE_KYC_LIMIT​

  • Users in this country has limited adjust leverage.
  • Users in your location/country can only access a maximum leverage of %s

-4208 ADJUST_LEVERAGE_ACCOUNT_SYMBOL_FAILED​

  • Current symbol leverage cannot exceed 20 when using position limit adjustment service.

-4209 ADJUST_LEVERAGE_SYMBOL_FAILED​

  • The max leverage of Symbol is 20x
  • Leverage adjustment failed. Current symbol max leverage limit is %sx

-4210 STOP_PRICE_HIGHER_THAN_PRICE_MULTIPLIER_LIMIT​

  • Stop price is higher than price multiplier cap.
  • Stop price can't be higher than %s

-4211 STOP_PRICE_LOWER_THAN_PRICE_MULTIPLIER_LIMIT​

  • Stop price is lower than price multiplier floor.
  • Stop price can't be lower than %s

-4400 TRADING_QUANTITATIVE_RULE​

  • Futures Trading Quantitative Rules violated, only reduceOnly order is allowed, please try again later.

-4401 LARGE_POSITION_SYM_RULE​

  • Futures Trading Risk Control Rules of large position holding violated, only reduceOnly order is allowed, please reduce the position. .

-4402 COMPLIANCE_BLACK_SYMBOL_RESTRICTION​

  • Dear user, as per our Terms of Use and compliance with local regulations, this feature is currently not available in your region.

-4403 ADJUST_LEVERAGE_COMPLIANCE_FAILED​

  • Dear user, as per our Terms of Use and compliance with local regulations, the leverage can only up to 10x in your region
  • Dear user, as per our Terms of Use and compliance with local regulations, the leverage can only up to %sx in your region

50xx - Order Execution Issues​

-5021 FOK_ORDER_REJECT​

  • Due to the order could not be filled immediately, the FOK order has been rejected.

-5022 GTX_ORDER_REJECT​

  • Due to the order could not be executed as maker, the Post Only order will be rejected.

-5024 MOVE_ORDER_NOT_ALLOWED_SYMBOL_REASON​

  • Symbol is not in trading status. Order amendment is not permitted.

-5025 LIMIT_ORDER_ONLY​

  • Only limit order is supported.

-5026 Exceed_Maximum_Modify_Order_Limit​

  • Exceed maximum modify order limit.

-5027 SAME_ORDER​

  • No need to modify the order.

-5028 ME_RECVWINDOW_REJECT​

  • Timestamp for this request is outside of the ME recvWindow.

-5029 MODIFICATION_MIN_NOTIONAL​

  • Order's notional must be no smaller than %s

-5037 INVALID_PRICE_MATCH​

  • Invalid price match

-5038 UNSUPPORTED_ORDER_TYPE_PRICE_MATCH​

  • Price match only supports order type: LIMIT, STOP AND TAKE_PROFIT

-5039 INVALID_SELF_TRADE_PREVENTION_MODE​

  • Invalid self trade prevention mode

-5040 FUTURE_GOOD_TILL_DATE​

  • The goodTillDate timestamp must be greater than the current time plus 600 seconds and smaller than 253402300799000 (UTC 9999-12-31 23:59:59)

-5041 BBO_ORDER_REJECT​

  • No depth matches this BBO order