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Error Codes

Here is the error JSON payload:

{
  "code":-1121,
  "msg":"Invalid symbol."
}

Errors consist of two parts: an error code and a message.
Codes are universal,but messages can vary.

10xx - General Server or Network issues​

-1000 UNKNOWN​

  • An unknown error occurred while processing the request.

-1001 DISCONNECTED​

  • Internal error; unable to process your request. Please try again.

-1002 UNAUTHORIZED​

  • You are not authorized to execute this request.

-1008 TOO_MANY_REQUESTS​

  • Too many requests queued.
  • Too much request weight used; please use the websocket for live updates to avoid polling the API.
  • Too much request weight used; current limit is %s request weight per %s %s. Please use the websocket for live updates to avoid polling the API.
  • Way too much request weight used; IP banned until %s. Please use the websocket for live updates to avoid bans.

-1014 UNKNOWN_ORDER_COMPOSITION​

  • Unsupported order combination.

-1015 TOO_MANY_ORDERS​

  • Too many new orders.
  • Too many new orders; current limit is %s orders per %s.

-1016 SERVICE_SHUTTING_DOWN​

  • This service is no longer available.

-1020 UNSUPPORTED_OPERATION​

  • This operation is not supported.

-1021 INVALID_TIMESTAMP​

  • Timestamp for this request is outside of the recvWindow.
  • Timestamp for this request was 1000ms ahead of the server's time.

-1022 INVALID_SIGNATURE​

  • Signature for this request is not valid.

11xx - 2xxx Request issues​

-1100 ILLEGAL_CHARS​

  • Illegal characters found in a parameter.
  • Illegal characters found in a parameter. %s
  • Illegal characters found in parameter %s; legal range is %s.

-1101 TOO_MANY_PARAMETERS​

  • Too many parameters sent for this endpoint.
  • Too many parameters; expected %s and received %s.
  • Duplicate values for a parameter detected.

-1102 MANDATORY_PARAM_EMPTY_OR_MALFORMED​

  • A mandatory parameter was not sent, was empty/null, or malformed.
  • Mandatory parameter %s was not sent, was empty/null, or malformed.
  • Param %s or %s must be sent, but both were empty/null!

-1103 UNKNOWN_PARAM​

  • An unknown parameter was sent.

-1104 UNREAD_PARAMETERS​

  • Not all sent parameters were read.
  • Not all sent parameters were read; read %s parameter(s) but was sent %s.

-1105 PARAM_EMPTY​

  • A parameter was empty.
  • Parameter %s was empty.

-1106 PARAM_NOT_REQUIRED​

  • A parameter was sent when not required.
  • Parameter %s sent when not required.

-1111 BAD_PRECISION​

  • Precision is over the maximum defined for this asset.

-1115 INVALID_TIF​

  • Invalid timeInForce.

-1116 INVALID_ORDER_TYPE​

  • Invalid orderType.

-1117 INVALID_SIDE​

  • Invalid side.

-1118 EMPTY_NEW_CL_ORD_ID​

  • New client order ID was empty.

-1119 EMPTY_ORG_CL_ORD_ID​

  • Original client order ID was empty.

-1120 BAD_INTERVAL​

  • Invalid interval.

-1121 BAD_SYMBOL​

  • Invalid symbol.

-1125 INVALID_LISTEN_KEY​

  • This listenKey does not exist.

-1127 MORE_THAN_XX_HOURS​

  • Lookup interval is too big.
  • More than %s hours between startTime and endTime.

-1128 BAD_CONTRACT​

  • Invalid underlying

-1129 BAD_CURRENCY​

  • Invalid asset。

-1130 INVALID_PARAMETER​

  • Invalid data sent for a parameter.
  • Data sent for paramter %s is not valid.

-1131 BAD_RECV_WINDOW​

  • recvWindow must be less than 60000

-2010 NEW_ORDER_REJECTED​

  • NEW_ORDER_REJECTED

-2013 NO_SUCH_ORDER​

  • Order does not exist.

-2014 BAD_API_KEY_FMT​

  • API-key format invalid.

-2015 INVALID_API_KEY​

  • Invalid API-key, IP, or permissions for action.

-2018 BALANCE_NOT_SUFFICIENT​

  • Balance is insufficient.

-2027 OPTION_MARGIN_NOT_SUFFICIENT​

  • Option margin is insufficient.

3xxx-5xxx Filters and other issues​

-3029 TRANSFER_FAILED​

  • Asset transfer fail.

-4001 PRICE_LESS_THAN_ZERO​

  • Price less than 0.

-4002 PRICE_GREATER_THAN_MAX_PRICE​

  • Price greater than max price.

-4003 QTY_LESS_THAN_ZERO​

  • Quantity less than zero.

-4004 QTY_LESS_THAN_MIN_QTY​

  • Quantity less than min quantity.

-4005 QTY_GREATER_THAN_MAX_QTY​

  • Quantity greater than max quantity.

-4013 PRICE_LESS_THAN_MIN_PRICE​

  • Price less than min price.

-4029 INVALID_TICK_SIZE_PRECISION​

  • Tick size precision is invalid.

-4030 INVALID_QTY_PRECISION​

  • Step size precision is invalid.

-4055 AMOUNT_MUST_BE_POSITIVE​

  • Amount must be positive.

-4056 INVALID_AMOUNT​

  • Amount is invalid.

-4078 OPTIONS_COMMON_ERROR​

  • options internal error

-5001 USER_EXIST​

  • Option user already exist

-5002 USER_NOT_ACCESS​

  • Option user not access

-5003 BAD_INVITE_CODE​

  • Invalid invite code

-5004 USED_INVITE_CODE​

  • Invite code has bean used

-5005 BLACK_COUNTRY​

  • Black country

-5006 ITEMS_EXIST​

  • Items '%s' already exist

-5007 USER_API_EXIST​

  • User api already exist

-5008 KYC_NOT_PASS​

  • User kyc not pass

-5009 IP_COUNTRY_BLACK​

  • Restricted jurisdiction ip address

-5010 NOT_ENOUGH_POSITION​

  • User doesn't have enough position to sell

-6001 INVALID_MMP_WINDOW_TIME_LIMIT​

  • Invalid mmp window time limit

-6002 INVALID_MMP_FROZEN_TIME_LIMIT​

  • Invalid mmp frozen time limit

-6003 INVALID_UNDERLYING​

  • Invalid underlying

-6004 MMP_UNDERLYING_NOT_FOUND​

  • Underlying not found

-6005 IS_NOT_MARKET_MAKER​

  • It is not market maker

-6006 MMP_RULES_NOT_EXISTING​

  • Mmp rules are not existing

-6007 MMP_ERROR_UNKNOWN​

  • Mmp unknown error

-6008 INVALID_LIMIT​

  • parameter 'limit' is invalid.

-6009 INVALID_COUNTDOWN_TIME​

  • countdownTime must be no less than 5000 or equal to 0

-6010 OPEN_INTEREST_ERR_DATA​

  • open interest error data.

-6011 EXCEED_MAXIMUM_BATCH_ORDERS​

  • Maximum 10 orders in one batchOrder request.

-6012 EXCEED_MAXIMUM_BLOCK_ORDER_LEGS​

  • Exceed maximum number of legs in one block order request.

-6013 BLOCK_ORDER_LEGS_WITH_DUPLICATE_SYMBOL​

  • Duplicate symbol in one block order request.

-6014 GRFQ_INVALID_LEGS​

  • Invalid legs

-6015 GRFQ_QTY_IS_NOT_MULTIPLE_OF_MINIMUM_QTY​

  • Quantity is not multiple of minimum quantity

-6016 GRFQ_QUOTE_NOT_FOUND​

  • Quote is not found

-6017 GRFQ_QUOTE_NOT_ENOUGH_QTY_LEFT​

  • Not enough quantity left

-6018 GRFQ_QUOTE_REQUEST_NOT_FOUND​

  • Quote request is not found

-6019 GRFQ_QUOTE_INVALID_EXPIRE_TIME​

  • Invalid quote expire time

-6020 GRFQ_QUOTE_EXPIRED​

  • Quote expired

-6021 GRFQ_INVALID_SIDE​

  • Invalid side

-6022 GRFQ_INVALID_USER​

  • Not Global RFQ user

-6023 SELF_TRADE_PREVENTION​

  • Self trade prevention

-6024 CHANGE_USER_FLAG_FAILED​

  • Change user flag failed

-6025 GRFQ_INVALID_QUOTE_PRICE​

  • Invalid quote price

-6026 INVALID_QTY​

  • Invalid qty

-6027 INVALID_PRICE​

  • Invalid price

-6028 ORDER_IS_FINAL​

  • Order is in final state

-6029 PARAMETER_IS_REQUIRED​

  • %s is required

-6030 INVALID_TIME_INTERVAL​

  • Invalid time interval.

-6031 START_TIME_GREATER_THAN_END_TIME​

  • Start time is greater than end time.

-6032 HAS_OPEN_ORDER​

  • Has open order.

-6033 HAS_NEGATIVE_BALANCE​

  • Has negative balance.

-6034 HAS_POSITION​

  • Has position.

-6035 NO_NEED_TO_CHANGE​

  • No need to change.

-6036 NO_PERMISSION_TO_CHANGE​

  • no permission to change.

-6037 NO_RECORDS_FOUND​

  • No records found.

-6038 SCALE_NOT_MATCH​

  • scale not match.

-6039 INVALID_STEP_SIZE_PRECISION​

  • Step size precision is invalid.

-6040 INVALID_QTYLIMIT_DELTALIMIT​

  • Invalid qtyLimit or deltaLimit.

-6041 START_TRADING_MUST_SLOWLY​

  • Start Trading Must Slowly..

-6042 INDEX_COMMISSION_NOT_MATCH​

  • Index Commission Not Match..

-6043 INDEX_RISKPARAMETER_NOT_MATCH​

  • Index RiskParameter Not Match..

-6044 CLI_ORD_ID_ERROR​

  • clientOrderId is duplicated

-6045 REDUCE_ONLY_REJECT​

  • Reduce-only order rejected. The new reduce-only order conflicts with existing open orders. Please cancel the conflicting orders and resubmit.

-6046 FOK_ORDER_REJECT​

  • Due to the order could not be filled immediately, the FOK order has been rejected.

-6047 GTX_ORDER_REJECT​

  • Due to the order could not be executed as maker, the Post Only order will be rejected.

-6048 INVALID_BLOCK_ORDER​

  • Block order parameter is invalid

-6049 SYMBOL_NOT_TRADING​

  • this symbol is not in trading status

-6050 MAX_OPEN_ORDERS_ON_SYMBOL_EXCEEDED​

  • Maximum open orders reached for this symbol. Please cancel existing orders and try again.

-6051 MAX_OPEN_ORDERS_ON_INDEX_EXCEEDED​

  • Maximum open orders reached for this underlying. Please cancel existing orders and try again.

-6052 MAX_SHORT_POSITION_ON_SYMBOL_EXCEEDED​

  • Maximum short position size reached for this symbol

-6053 MAX_SHORT_POSITION_ON_INDEX_EXCEEDED​

  • Maximum short position size reached for this underlying

-6054 MAX_QUANTITY_ON_SINGLE_ORDER_EXCEEDED​

  • Quantity greater than max quantity

-6055 USER_LIQUIDATING​

  • User is in liquidation process

-6056 REDUCE_ONLY_MARGIN_CHECK_FAILED​

  • Reduce-only order failed. Your new reduce-only order, when combined with existing same-side open orders, would flip your position and cause insufficient margin. Please cancel those open orders and try again.

-6057 WRITER_CANT_NAKED_SELL​

  • The current symbol is not eligible for option writing.

-6058 MMP_TRIGGERED​

  • MMP triggered. Please reset MMP config

-6059 USER_IN_LIQUIDATION​

  • User is in liquidation process

-6060 LOCKED_BALANCE_NOT_FOUND​

  • OTC order fail due to unable to lock balance

-6061 LOCKED_OTC_ORDER_NOT_FOUNT​

  • OTC order fail due to unable to lock order

-6062 INVALID_USER_STATUS​

  • Operation is not supported for current user status

-6063 CANCEL_REJECTED​

  • Cancel rejected by system

-6073 SEARCH_WINDOW_RESTRICTED​

  • Search window is restricted to recent 90 days only.